I awkwardly picked up a patient’s blue chart, ensuring the
EKGs and other loose papers wouldn’t fall to the ground as I made my way to the
edge of the nurses’ station. I needed to not make a scene or mess up. I needed
them to believe that I belonged there. Just as much as any other nurse. I
inwardly sighed, thinking how was it that I felt I could go on to become a
physician when I found the job of a nurse to be so initially intimidating?
“No!” I told myself. That was enough. I could do this. Those
types of thoughts had to go. Because that was not how I was going to play the game.
Even still, there was so much to take in. So many new faces.
Doctors, PAs, APRNs, nurses, patient care associates, physical therapists,
social workers, respiratory therapists, nursing supervisors and so on. So many
names to learn and people to get to know. More, it wasn’t just getting to know
the various staff members. It was now dauntingly crucial to know specifically
which doctor worked in which specialty, so that when a patient’s renal failure
was suddenly worsening as noted on urgent labs, I would know which nephrologist
to call. Or when a patient’s oxygen saturation status suddenly declined, I
would know which pulmonologist to call. Or when a patient was becoming
combative, biting and spitting at staff members (which I came to learn was not
uncommon on my particular unit), I would know which psychiatrist to call.
How would I ever learn all of their names in such a short
amount of time?
My saving grace during those first few weeks was my
orientation period. While I had several months of nursing under my belt from my
prior job, I was not treated as a seasoned nurse. And while I would have liked
the recognition of having had prior experience, I found myself secretly
grateful for the chance to start over as a novice. Because truthfully, it all
felt so foreign.
It was as if I hadn’t changed specialties but had instead
changed my entire career.
Gone were the toy trucks and wagons in the hospital
hallways. And no more were the paintings of flowers and balloons spattered
across the walls of the pediatric ward. The cheerful colors had been replaced
with more solemn tones of beige and the occasional faded blue. And with the
change in colors came a sense of gravity I had not yet encountered. An overall
sense, deeper than the décor, that this unit encompassed a vast array of people,
each with their own stories of brokenness that I knew nothing about, some
having shouldered their secret pain alone for years.
I made my way to the break room, putting away my purse in
preparation for my shift. As I passed the nurses’ station I was struck by the
sight of a frail older man lying in bed in the middle of the hallway, which I
immediately found odd. His bed was adjacent to the nurses’ station, and I was
quick to note his cachectic arms were secured in blue restraints. I knew this
only happened when a patient needed extra supervision for severe behavioral
disruptions. As I walked by him he looked up at me, and I found myself retract
inwardly, hoping he wouldn’t harm me in some way.
I immediately despised myself for feeling that way.
How was it possible that I could want to help others (and I
knew I did), but then almost instantaneously react in judgment and not love,
assuming he would hurt me?
It was a dreadfully eye opening juxtaposition of my ideals
versus my current (and lacking) state of emotional maturity.
This new job of mine was going to be a different kind of
hard.
Because it was going to unveil some things.
Some ugly things.
Not so much about others and humanity.
But about me.
I had much to learn.
I inhaled deep and made my way to front desk, immediately
overwhelmed by the large volume of call bells that seemed to be simultaneously
going off. It was change of shift, and I knew I needed to get report from the
night nurses before I could start my day. I hated to make patients wait. I
found the more I made them wait, the harder it was for me to bridge any sort of
relationship with them. Even still, I stood with my computer on wheels, paper
in hand, waiting patiently for reports to be given. All the while watching the
secretary frantically page nurses and patient care associates to this room and
that.
As I waited, I glanced at the white board, listing the
patients by room number, diagnosis and attending physician. I sighed, noting we
were full, again. I hoped my patient load wouldn’t be too much. A busy day on
this particular unit was anywhere from four to six patients. But I quickly came
to learn the number of patients one was responsible for often had little
bearing on the flow of the day. It was the particular patients that a nurse
had, how involved and /or sick they were that dictated how busy one would be. More,
one had to be flexible throughout the shift, as there were always discharges,
admissions and transfers to complete. So, one could easily go from four
patients to six patients in a matter of minutes.
It had been a few weeks, and my orientation period was
coming to a close. I had managed to find a way to organize my day despite the
chaos that ensued all around me. I wasn’t used to having to think and chart in
a loud environment with patients shouting, visitors and staff alike bustling by
and codes being called. I was so thankful for those few nurses, two in
particular, who encouraged me early on, showing me the ropes and telling me I
was doing great. Telling me I was picking things up quickly. I didn’t know it
then, but they would go on to become like second moms to me. And our
friendships would extend far beyond the walls of the hospital.
But they weren’t all encouraging. Some were cold. And others
were stressed themselves to the point that they just simply weren’t able to
teach. But I found I learned even still, and in no time at all
I caught my stride.
There was, however, an unexpected toughness to the unit.
Something about it that I couldn’t put my finger on. An uneasiness followed me
through my shifts in those early days, as I began to pick up on subtleties that
I had perhaps initially missed during my training period. While a handful of nurses
had been welcoming and fun to work with, I found others to be difficult,
showing little interest in getting to know me at all, making it all too clear
that they ‘weren’t here to make friends’.
This was particularly evident at change of shift where I was
to give and receive report from nurses of varying shifts. I often provided a
thorough report including patient histories and past medical problems pertinent
to the patient’s stay. However, some nurses were sure to give me wild looks of
disapproval, wanting only the bare bones of information to get them through
their shift which I often found frustrating and quite honestly unfair to the
patients in need of good care.
More, some of the patient care associates proved to be
challenging to work with as well. I felt their glares as I sat down one
afternoon in the breakroom with a cup of coffee and a salad I had just grabbed from
the cafeteria. My legs and feet were weary from having been on them for the
past four hours, and I was thankful for a moment to rest. I knew exhaustion had
been steadily creeping in, but I did my best to refute it by consuming one too
many cups of coffee. I figured heart palpitations were an okay tradeoff so long as I could complete all necessary tasks. And while caffeine didn’t
completely energize me, I did find it helped mask things for a while longer.
And I just needed to make it through my shift.
As I sipped my coffee, removing the lid and briefly inhaling
the soft scent of French vanilla, I was struck by the manner in which
conversations were directed away from me around the wooden breakroom table. It
felt intentional, despite my efforts to engage. I exhaled, realizing I had
entered somewhat of a hazing period among some of the staff.
Moments earlier I had overheard several of the patient care
associates discussing a summer picture I had posted to my personal Facebook
page months prior. My stomach turned in hearing their comments, feeling
betrayed by these women I barely knew. Even so, it came as little surprise,
recalling being faced with bullying since the very beginning in nursing school.
I knew a field predominantly run by women would be subject
to the pitfalls of competition and bullying.
I knew I wasn’t the first and most certainly wouldn’t be the
last to be faced with such frustrations.
I did however, find it ironic that the ones making it most
difficult for me, a few of the patient care associates, were also the ones who
were supposed to take orders from me and the other nurses. Even so, I felt no
need to establish any sort of balance of power, despite what my nursing
professors would have said. I only wanted to show them I was not the
stereotypical self-absorbed and superficial tall blonde that they perhaps
believed me to be.
Oh, if they could see where I had been!
But I knew they couldn’t. And quite honestly, I wasn’t sure
even that would have made a
difference.
I knew I couldn’t see where they had been either. I was sure
they had been through some things. Some things I knew nothing about.
And given the difficult patient profile of the unit, perhaps these tough ones were needed.
More, perhaps being tough was something they had previously needed to survive.
They seemed to speak the language of the patients far easier than I.
Which humbled me, while also causing me to realize perhaps it was time for me to toughen up too.
Even still, I was determined to win them over.
And in time,
there were a few, I did.